FreePBX® is an open-source, web-based platform designed to simplify the management of a Private Branch Exchange (PBX), which allows businesses […]
Author: Shaun Lusk
What is an IVR, and How Does it Work?
IVR stands for Interactive Voice Response. It is a technology that allows callers to interact with an automated system through […]
What is a Softphone?
A softphone is a software application that allows users to make phone calls over the internet using a computer or […]
What is SIP (Session Initiation Protocol)?
SIP stands for Session Initiation Protocol. It is a signaling protocol used in Voice over IP (VoIP) communications to initiate, […]
What is a PBX Phone System?
A PBX (Private Branch Exchange) phone system is a private telephone network used within an organization or business. It allows […]
